Unless I’m mistaken, there are two situations in which people can legitimately claim to call themselves a criminologist.
In the first instance, many criminal justice agencies and other relevant government organizations hire individuals for the job title “Criminologist.” In order to be considered for this designation, the person must possess, the necessary specified qualifications (usually a master’s degree, typically in criminology or criminal justice). These men and women assess crime statistics, or they are involved in the processing of crime scenes.
In the other position, in general, as long as you have earned a PhD from an accredited university, and you publish your research in peer reviewed journals or books in the field of criminology or criminal justice, you also have a legitimate claim to calling yourself a criminologist.
So what?
Some individuals (often current or retired criminal justice practitioners or people with lived experience – formerly incarcerated citizens, justice impacted or involved, etc.) refer to themselves as criminologists.
Lived, or sometimes labelled firsthand experience can be very important, in helping to understand the subtleties of a situation, process, or profession, but in and of itself lived experience is not equivalent to certification.
Certification usually requires a person to complete a course of studies and training, pass a test, earn a degree, and/or be granted a licensure in a relevant subject area. In general, this process assists a person to gain expertise. Moreover, people with lived experience may have valuable insights, and we might want to listen to them or read what they say, and perhaps they have something of interest to add to the discussion and thus we can learn from them. But again, they do not have recognized appropriate subject specific certifications. More specifically, just because you have some knowledge about crime, criminals and criminal justice agencies, and it may give you some expertise, but it does not grant you a certification, nor does it make you a bona fide criminologist.
Why is calling oneself a criminologist without the appropriate certifications problematic?
To begin with it’s disingenuous to call oneself something when one is not.
Additionally, if almost anyone can call themselves a criminologist without the appropriate certification, etc. it devalues the expertise of men and women who have gone through the long slog of earning the appropriate degrees, meeting standards, etc.
Moreover, claims to the designation of criminologist without appropriate certification also has the potential to misrepresent what duly credentialed criminologists know and do.
I believe that the issue I am addressing is part of the confusion that many people (and organizations) have about the labels, terms, and the relationships among amateurs, authorities, experts, and professionals, and often the lack of knowledge they may also have concerning certification and accreditation. Clearly there is a linkage among these terms, thus this is also a point in time when consulting a dictionary and paying attention to nuance is important.
In general, amateurs do not have as much knowledge, experience and skills as an expert. Experts, on the other hand, typically have specialized knowledge and skills, and may even have some sort of relevant certification, as may the organization they work for, if indeed they work in this kind of setting, has been accredited by a relevant recognized body.
Experts may act in an unprofessional (even amateurish) manner, they may also have difficulty translating their knowledge to a wider audience, but as long as they have the appropriate certifications, then they are still experts.
Why does this occur?
Unlike the professions of architecture, law, medicine, etc. the field of criminology/criminal justice does not have a recognized way to certify individuals to become criminologists, a professional organization to determine and enforce licensing standards, nor sanction those who call themselves criminologist but don’t have the credentials. Thus any individual who wants to call themselves a criminologist can do so at will.
How can this problem be solved?
I have two weak and imperfect solutions to this conundrum. And maybe this is why this problem is so thorny and persists.
On the one hand, criminologists can spend time educating the public about what is needed to be labelled a criminologist. We can even work hard to convince our learned organizations, like the American Society of Criminology (ASC) and/or the Academy of Criminal Justice Sciences (ACJS) (and similar organizations in other countries) to do the same. But in all reality I doubt that the general public really cares about this situation.
Alternatively, we might try to convince one or more of our learned organizations to establish a certification or licensing process. However, this initiative could become unnecessarily burdensome and end up excluding people with criminal convictions, similar to what has happened with other large licensure bodies. To explore this further, the ASC and/or ACJS could experiment with a certification or licensure program for a short period and then evaluate its impact.
Conclusion
Criminologists, particularly those who work in university settings, can make it their mission to point out every time they see, meet or learn of someone who claims to be a criminologist is not what in fact they claim to be. Although this may provide some personal satisfaction at some level to some people, it also seems to be an exhausting process. Until then we will have to live with this complicated issue.
photo credit: nist6dh
title: lecture
3d human give a lecture behind a podium
https://jeffreyianross.com/wp-content/uploads/8736820287_037da35645_o.jpg346347Jeffrey Ian Rosshttps://jeffreyianross.com/wp-content/uploads/jeffrey-ian-ross-logo-04.pngJeffrey Ian Ross2021-06-23 03:59:262024-06-25 15:16:25Who is the real criminologist? And other uncomfortable questions about expertise
If you’re a woman, particularly if you live or work in an urban setting, you are bound to be cat called. What’s cat calling? This is typically when men (and sometimes boys), alone or in groups whistle, make sexually suggestive comments or noises when women or girls pass by, or say, at different volume levels expressions commenting on how women look, or their suitability as a sexual partner.
This can include saying “hey beautiful,” “looking good,” or when men tell girls and women to “smile,” etc..
This behavior is pervasive and insidious. It is part of street culture in many cities. And most women don’t like it. It makes them feel uncomfortable, intimidated, threatened, assaulted and generally unsafe. It’s unwanted, and unnecessarily objectifies them. It makes most women leery about going out in public alone, or even accompanied by a male they know. They even report, taking different routes home, or preferring to drive and not walk.
Just because men don’t witness cat calling, does not mean that it doesn’t happen, nor with the intensity that women report it. Because when women are with men they are less likely to be cat called.
Why is cat calling bad?
Everyone (regardless of race, gender, religious preference, sexual persuasion, etc.) has the right to walk down our city streets, the halls of their apartment building, take the elevator to their office, and shop without being accosted.
Not only is cat calling an everyday urban incivility, bullying, and sexual harassment, but it frustrates women’s personal autonomy.
It also puts women in an impossible situation. They either a. respond and say stop and then get berated or attacked, b. ignore, and potentially still get berated and 3. Respond and say thanks and either be pulled into a conversation that turns negative or feel shitty about tolerating it.
Over time, cat calling has a negative psychological effect on women, who constantly have to deal with this low level of constant threat. It may even shape life trajectories, personality, self-confidence, and how young girls grow up.
Moreover, cat calling contributes to overall negative perception of women.
Why does it happen?
Since cat calling is primarily performative (few men actually think that the women they cat call will stop and go on a date with them), it’s better seen as a way that men demonstrate and assert their power over public space in what is unquestionably a sexist society. If done in the company of other men, cat calling is also a mechanism to show other men, that they are part of an in-group or subculture.
Cat calling is an extension of lots of male communication like that coming from boisterous men in what is labeled locker room talk, or slut shaming.
How can we change this state of affairs?
Most men never get cat called, nor sexually harassed. Few know what they do is called cat calling. Some men, when confronted about their cat calling, give lame excuses or offer hollow justifications. They say that their cat calling is intended to be flattering and, that some women really like it. These knuckleheads have a hard time putting themselves in others shoes.
Plain and simple, all men must stop cat calling and call out others when they see it. (But consider the following, if you saw someone messing with your car you would certainly intervene, so why would you not do this with cat calling?).
Since cat calling is part of a continuum of sexual harassment of women, many of the solutions that have been advanced to deal with sexual harassment can also be applied to cat calling too.
If you are a male, especially if you have a wife, mother, sister, or daughter it’s important to call out boys and men who cat call. I’m not suggesting that males do this in a macho manner. I’m not implying that you should get into a fist fight. It may be truly dangerous to intervene. So what can we realistically do?
One of the best resources on this matter is the Stop Street Harassment (SSH) organization, a nonprofit entity is “dedicated to documenting and ending gender-based street harassment worldwide.” They have a number of practical suggestions not just for women but men also to combat cat calling. They break down these strategies into four categories, including: “assertively respond to the harassers calmly, firmly, and without insults or personal attacks, “Hand the Harasser a Flyer,” “let the harasser know that their actions are not condoned by others. Ask them if they want help and what they’d like you to do or simply check in to see if they’re okay, “if the harassers work for an identifiable company, call or write the company to let them know that their employees are harassing people on the job and why that is unacceptable,” “Report to Police or Transit Workers,” take a photo or video and upload on social media or an app like hollaback that is specially designed to report cat calling, and “Take Creative Action.”
The time to act is now to make women’s life safer and to assist in creating and enabling more equitable public spaces.
Photo Credit: Molly Des JardinFollow
no catcall zone
In Union Square, NYC.
https://jeffreyianross.com/wp-content/uploads/24921501700_2a0c815074_o-scaled.jpg25601920Jeffrey Ian Rosshttps://jeffreyianross.com/wp-content/uploads/jeffrey-ian-ross-logo-04.pngJeffrey Ian Ross2021-06-15 19:31:222024-09-22 12:23:40Calling out cat calling: Men need to step up
As a partial solution to deal with the boredom and cabin fever brought on by the COVID-19 pandemic, my wife and I periodically went on short haul mini vacations out of town.
In order to get to our destinations, we primarily drove the Washington, DC to New York City highway system and points beyond.
As part of this journey, whether for gas, coffee, or bathroom breaks, we frequently stopped at the numerous service areas strategically located, on this wasteland, mainly beside the I-95 and New Jersey Turnpike. If forced, I could probably recall in my sleep the distances between each of these places.
Over time, just like the pavement in front of us, the areas, the structures that are built on them, and the people who visit and work there blur together.
Sure some of the mostly concrete and rebar structures where restrooms and fast food restaurants are located, are better than others, but there is a certain sameness amongst all of them.
In terms of architecture, there are no Gehry’s or Corbusier’s. I would not be surprised if the architects and engineers who designed these places, secretly conspired to develop an unofficial template that had its origins in the suburban mall food court.
Let’s start with access. You need to leave the highway to visit a service area. Approximately ten miles before you arrive, there are signs alerting the somnambulant drivers that a new service area is soon approaching. The name of the area is pretty generic and uncontroversial. Some are named after a person from the state history (e.g., Clara Barton, Joyce Willmer, etc.) or a geographical namesake (e.g., Chesapeake, Northern, etc.). Then there is the off ramp to the service area, that the driver must negotiate. These stretches of road seem similar in length to airport runways that are accompanied with a litany of signs, mostly instructing drivers to reduce their speed, and directions to gas and the main building.
Inside the service center, restrooms are located on the sides of the food court. They are often big, deep, with lots of white subway tiles, and at least during the pandemic, have these big fans, placed on the floors, generating a deafening sound.
And who’s in there? Other fellow travelers; adults, kids, and probably serial killers. I’ve seen people not just washing their hands, like you are supposed to do in these COVID times, but I’ve seen grown men, often disheveled, rocking a down on their luck vibe, washing their entire bodies from the waste up in front of a sink basin.
Then there’s almost always a guy, an essential worker, wearing a uniform, who is mopping up, even at midnight. Finally, at least in the men’s bathrooms, there’s often large nostalgic looking scale, that you did not notice when you walked in, but you might on your way out, tucked in a corner, that almost no one I’ve seen use.
No self-respecting person visits service centers thinking they’re going to get a gourmet meal. The goal is subsistence. What we mostly find instead are the same fast food chain establishments throughout the service area system like Arby’s Cinnabon, Jersey Mikes, Kentucky Fried Chicken, Nathan’s, Pizza Hut, Roy Rogers, Wendy’s, and almost always an Auntie Anne’s (pretzel place), and hell I even saw an Arthur Treacher’s (the fish and chips food chain that seems to have survived despite its almost total demise in the 1980s). Just for nostalgia sake I was going to order from this dining establishment, but reason grabbed a hold of me.
During the height of the pandemic many of the fast food establishments were closed, or at least gated when we passed through. There may even be some vending machines for travelers that will suffice.
Otherwise there is often a no name convenience mart with overpriced bottled and canned drinks and snacks. Then there is the disappointment of hoping that the Starbucks you want to put some caffeine in your body is open.
Fellow travelers have their own reasons for being on the road and visiting the service centers. Notwithstanding our reasons, it might be that the driver needs to take their dog for a walk or to relieve themselves, they many need or want to stretch their legs, or to throw up. Some of the visitors use the service centers, more specifically items that can be purchased from the food court, as ways to bribe their bored or misbehaving children, if they temporarily shut up until they get to the next service area.
Travelers are a cross section of America. They are immigrant families, couples, single mothers with their kids in tow, girlfriends on a road trip… There is no racial or ethnic stereotype of who visits the service areas and centers.
Now that America is slowly emerging from the pandemic, the service centers, at least during the Memorial day weekend, are becoming more crowded. Most people are wearing masks and that’s a good thing. But there is an element of somnambulism similar to what we see in the suburban shopping malls creeping in.
I believe that this sense of monotony, homogeneity, and failure of differentiation present in the service areas adds to the sense of disconnection that many American travelers, at least the ones that frequent the service centers may feel.
Instead, what if service centers were not simply places where drivers could get gas for their vehicles, relieve themselves, or put some food in their belly, but they were also places that weary travelers could find relaxation like a departure lounge in major Japanese airport or European train station?
What if service areas were destinations rather that places you want to get into and out of as quick as possible? Would more people visit? Take time to relax? What about a destination for food trucks selling interesting food, or a daily farmers market where visitors could purchase fresh produce? (Clearly the parking lots of most of these places are large enough to support this kind of commerce). What if service centers had health clinics or urgent care capabilities; places where you can quickly get vaccinated? What if the service areas had playgrounds that were state of the art, challenging and interesting that children could play at? Implementing these suggestions are not easy, but they can be done with minimum expenditure of resources.
The possibilities are endless.
https://jeffreyianross.com/wp-content/uploads/Screen-Shot-2021-06-08-at-9.54.36-AM.png426543Jeffrey Ian Rosshttps://jeffreyianross.com/wp-content/uploads/jeffrey-ian-ross-logo-04.pngJeffrey Ian Ross2021-06-08 14:39:312024-01-07 12:57:52White lines, fast cars, and the blur of highway service areas and centers: Touring the Washington, DC to New York City highway corridor during the pandemic
Who is the real criminologist? And other uncomfortable questions about expertise
/by Jeffrey Ian RossUnless I’m mistaken, there are two situations in which people can legitimately claim to call themselves a criminologist.
In the first instance, many criminal justice agencies and other relevant government organizations hire individuals for the job title “Criminologist.” In order to be considered for this designation, the person must possess, the necessary specified qualifications (usually a master’s degree, typically in criminology or criminal justice). These men and women assess crime statistics, or they are involved in the processing of crime scenes.
In the other position, in general, as long as you have earned a PhD from an accredited university, and you publish your research in peer reviewed journals or books in the field of criminology or criminal justice, you also have a legitimate claim to calling yourself a criminologist.
So what?
Some individuals (often current or retired criminal justice practitioners or people with lived experience – formerly incarcerated citizens, justice impacted or involved, etc.) refer to themselves as criminologists.
Lived, or sometimes labelled firsthand experience can be very important, in helping to understand the subtleties of a situation, process, or profession, but in and of itself lived experience is not equivalent to certification.
Certification usually requires a person to complete a course of studies and training, pass a test, earn a degree, and/or be granted a licensure in a relevant subject area. In general, this process assists a person to gain expertise. Moreover, people with lived experience may have valuable insights, and we might want to listen to them or read what they say, and perhaps they have something of interest to add to the discussion and thus we can learn from them. But again, they do not have recognized appropriate subject specific certifications. More specifically, just because you have some knowledge about crime, criminals and criminal justice agencies, and it may give you some expertise, but it does not grant you a certification, nor does it make you a bona fide criminologist.
Why is calling oneself a criminologist without the appropriate certifications problematic?
To begin with it’s disingenuous to call oneself something when one is not.
Additionally, if almost anyone can call themselves a criminologist without the appropriate certification, etc. it devalues the expertise of men and women who have gone through the long slog of earning the appropriate degrees, meeting standards, etc.
Moreover, claims to the designation of criminologist without appropriate certification also has the potential to misrepresent what duly credentialed criminologists know and do.
I believe that the issue I am addressing is part of the confusion that many people (and organizations) have about the labels, terms, and the relationships among amateurs, authorities, experts, and professionals, and often the lack of knowledge they may also have concerning certification and accreditation. Clearly there is a linkage among these terms, thus this is also a point in time when consulting a dictionary and paying attention to nuance is important.
In general, amateurs do not have as much knowledge, experience and skills as an expert. Experts, on the other hand, typically have specialized knowledge and skills, and may even have some sort of relevant certification, as may the organization they work for, if indeed they work in this kind of setting, has been accredited by a relevant recognized body.
Experts may act in an unprofessional (even amateurish) manner, they may also have difficulty translating their knowledge to a wider audience, but as long as they have the appropriate certifications, then they are still experts.
Why does this occur?
Unlike the professions of architecture, law, medicine, etc. the field of criminology/criminal justice does not have a recognized way to certify individuals to become criminologists, a professional organization to determine and enforce licensing standards, nor sanction those who call themselves criminologist but don’t have the credentials. Thus any individual who wants to call themselves a criminologist can do so at will.
How can this problem be solved?
I have two weak and imperfect solutions to this conundrum. And maybe this is why this problem is so thorny and persists.
On the one hand, criminologists can spend time educating the public about what is needed to be labelled a criminologist. We can even work hard to convince our learned organizations, like the American Society of Criminology (ASC) and/or the Academy of Criminal Justice Sciences (ACJS) (and similar organizations in other countries) to do the same. But in all reality I doubt that the general public really cares about this situation.
Alternatively, we might try to convince one or more of our learned organizations to establish a certification or licensing process. However, this initiative could become unnecessarily burdensome and end up excluding people with criminal convictions, similar to what has happened with other large licensure bodies. To explore this further, the ASC and/or ACJS could experiment with a certification or licensure program for a short period and then evaluate its impact.
Conclusion
Criminologists, particularly those who work in university settings, can make it their mission to point out every time they see, meet or learn of someone who claims to be a criminologist is not what in fact they claim to be. Although this may provide some personal satisfaction at some level to some people, it also seems to be an exhausting process. Until then we will have to live with this complicated issue.
photo credit: nist6dh
title: lecture
3d human give a lecture behind a podium
Calling out cat calling: Men need to step up
/by Jeffrey Ian RossIf you’re a woman, particularly if you live or work in an urban setting, you are bound to be cat called. What’s cat calling? This is typically when men (and sometimes boys), alone or in groups whistle, make sexually suggestive comments or noises when women or girls pass by, or say, at different volume levels expressions commenting on how women look, or their suitability as a sexual partner.
This can include saying “hey beautiful,” “looking good,” or when men tell girls and women to “smile,” etc..
This behavior is pervasive and insidious. It is part of street culture in many cities. And most women don’t like it. It makes them feel uncomfortable, intimidated, threatened, assaulted and generally unsafe. It’s unwanted, and unnecessarily objectifies them. It makes most women leery about going out in public alone, or even accompanied by a male they know. They even report, taking different routes home, or preferring to drive and not walk.
Just because men don’t witness cat calling, does not mean that it doesn’t happen, nor with the intensity that women report it. Because when women are with men they are less likely to be cat called.
Why is cat calling bad?
Everyone (regardless of race, gender, religious preference, sexual persuasion, etc.) has the right to walk down our city streets, the halls of their apartment building, take the elevator to their office, and shop without being accosted.
Not only is cat calling an everyday urban incivility, bullying, and sexual harassment, but it frustrates women’s personal autonomy.
It also puts women in an impossible situation. They either a. respond and say stop and then get berated or attacked, b. ignore, and potentially still get berated and 3. Respond and say thanks and either be pulled into a conversation that turns negative or feel shitty about tolerating it.
Over time, cat calling has a negative psychological effect on women, who constantly have to deal with this low level of constant threat. It may even shape life trajectories, personality, self-confidence, and how young girls grow up.
Moreover, cat calling contributes to overall negative perception of women.
Why does it happen?
Since cat calling is primarily performative (few men actually think that the women they cat call will stop and go on a date with them), it’s better seen as a way that men demonstrate and assert their power over public space in what is unquestionably a sexist society. If done in the company of other men, cat calling is also a mechanism to show other men, that they are part of an in-group or subculture.
Cat calling is an extension of lots of male communication like that coming from boisterous men in what is labeled locker room talk, or slut shaming.
How can we change this state of affairs?
Most men never get cat called, nor sexually harassed. Few know what they do is called cat calling. Some men, when confronted about their cat calling, give lame excuses or offer hollow justifications. They say that their cat calling is intended to be flattering and, that some women really like it. These knuckleheads have a hard time putting themselves in others shoes.
Plain and simple, all men must stop cat calling and call out others when they see it. (But consider the following, if you saw someone messing with your car you would certainly intervene, so why would you not do this with cat calling?).
Since cat calling is part of a continuum of sexual harassment of women, many of the solutions that have been advanced to deal with sexual harassment can also be applied to cat calling too.
If you are a male, especially if you have a wife, mother, sister, or daughter it’s important to call out boys and men who cat call. I’m not suggesting that males do this in a macho manner. I’m not implying that you should get into a fist fight. It may be truly dangerous to intervene. So what can we realistically do?
One of the best resources on this matter is the Stop Street Harassment (SSH) organization, a nonprofit entity is “dedicated to documenting and ending gender-based street harassment worldwide.” They have a number of practical suggestions not just for women but men also to combat cat calling. They break down these strategies into four categories, including: “assertively respond to the harassers calmly, firmly, and without insults or personal attacks, “Hand the Harasser a Flyer,” “let the harasser know that their actions are not condoned by others. Ask them if they want help and what they’d like you to do or simply check in to see if they’re okay, “if the harassers work for an identifiable company, call or write the company to let them know that their employees are harassing people on the job and why that is unacceptable,” “Report to Police or Transit Workers,” take a photo or video and upload on social media or an app like hollaback that is specially designed to report cat calling, and “Take Creative Action.”
The time to act is now to make women’s life safer and to assist in creating and enabling more equitable public spaces.
Photo Credit: Molly Des JardinFollow
no catcall zone
In Union Square, NYC.
White lines, fast cars, and the blur of highway service areas and centers: Touring the Washington, DC to New York City highway corridor during the pandemic
/by Jeffrey Ian RossAs a partial solution to deal with the boredom and cabin fever brought on by the COVID-19 pandemic, my wife and I periodically went on short haul mini vacations out of town.
In order to get to our destinations, we primarily drove the Washington, DC to New York City highway system and points beyond.
As part of this journey, whether for gas, coffee, or bathroom breaks, we frequently stopped at the numerous service areas strategically located, on this wasteland, mainly beside the I-95 and New Jersey Turnpike. If forced, I could probably recall in my sleep the distances between each of these places.
Over time, just like the pavement in front of us, the areas, the structures that are built on them, and the people who visit and work there blur together.
Sure some of the mostly concrete and rebar structures where restrooms and fast food restaurants are located, are better than others, but there is a certain sameness amongst all of them.
In terms of architecture, there are no Gehry’s or Corbusier’s. I would not be surprised if the architects and engineers who designed these places, secretly conspired to develop an unofficial template that had its origins in the suburban mall food court.
Let’s start with access. You need to leave the highway to visit a service area. Approximately ten miles before you arrive, there are signs alerting the somnambulant drivers that a new service area is soon approaching. The name of the area is pretty generic and uncontroversial. Some are named after a person from the state history (e.g., Clara Barton, Joyce Willmer, etc.) or a geographical namesake (e.g., Chesapeake, Northern, etc.). Then there is the off ramp to the service area, that the driver must negotiate. These stretches of road seem similar in length to airport runways that are accompanied with a litany of signs, mostly instructing drivers to reduce their speed, and directions to gas and the main building.
Inside the service center, restrooms are located on the sides of the food court. They are often big, deep, with lots of white subway tiles, and at least during the pandemic, have these big fans, placed on the floors, generating a deafening sound.
And who’s in there? Other fellow travelers; adults, kids, and probably serial killers. I’ve seen people not just washing their hands, like you are supposed to do in these COVID times, but I’ve seen grown men, often disheveled, rocking a down on their luck vibe, washing their entire bodies from the waste up in front of a sink basin.
Then there’s almost always a guy, an essential worker, wearing a uniform, who is mopping up, even at midnight. Finally, at least in the men’s bathrooms, there’s often large nostalgic looking scale, that you did not notice when you walked in, but you might on your way out, tucked in a corner, that almost no one I’ve seen use.
No self-respecting person visits service centers thinking they’re going to get a gourmet meal. The goal is subsistence. What we mostly find instead are the same fast food chain establishments throughout the service area system like Arby’s Cinnabon, Jersey Mikes, Kentucky Fried Chicken, Nathan’s, Pizza Hut, Roy Rogers, Wendy’s, and almost always an Auntie Anne’s (pretzel place), and hell I even saw an Arthur Treacher’s (the fish and chips food chain that seems to have survived despite its almost total demise in the 1980s). Just for nostalgia sake I was going to order from this dining establishment, but reason grabbed a hold of me.
During the height of the pandemic many of the fast food establishments were closed, or at least gated when we passed through. There may even be some vending machines for travelers that will suffice.
Otherwise there is often a no name convenience mart with overpriced bottled and canned drinks and snacks. Then there is the disappointment of hoping that the Starbucks you want to put some caffeine in your body is open.
Fellow travelers have their own reasons for being on the road and visiting the service centers. Notwithstanding our reasons, it might be that the driver needs to take their dog for a walk or to relieve themselves, they many need or want to stretch their legs, or to throw up. Some of the visitors use the service centers, more specifically items that can be purchased from the food court, as ways to bribe their bored or misbehaving children, if they temporarily shut up until they get to the next service area.
Travelers are a cross section of America. They are immigrant families, couples, single mothers with their kids in tow, girlfriends on a road trip… There is no racial or ethnic stereotype of who visits the service areas and centers.
Now that America is slowly emerging from the pandemic, the service centers, at least during the Memorial day weekend, are becoming more crowded. Most people are wearing masks and that’s a good thing. But there is an element of somnambulism similar to what we see in the suburban shopping malls creeping in.
I believe that this sense of monotony, homogeneity, and failure of differentiation present in the service areas adds to the sense of disconnection that many American travelers, at least the ones that frequent the service centers may feel.
Instead, what if service centers were not simply places where drivers could get gas for their vehicles, relieve themselves, or put some food in their belly, but they were also places that weary travelers could find relaxation like a departure lounge in major Japanese airport or European train station?
What if service areas were destinations rather that places you want to get into and out of as quick as possible? Would more people visit? Take time to relax? What about a destination for food trucks selling interesting food, or a daily farmers market where visitors could purchase fresh produce? (Clearly the parking lots of most of these places are large enough to support this kind of commerce). What if service centers had health clinics or urgent care capabilities; places where you can quickly get vaccinated? What if the service areas had playgrounds that were state of the art, challenging and interesting that children could play at? Implementing these suggestions are not easy, but they can be done with minimum expenditure of resources.
The possibilities are endless.